TCPA CONSENT & COMMUNICATION DISCLOSURE

1CONSENT TO CONTACT

By entering your phone number or requesting information through our website, you expressly consent to be contacted by:

• Phone calls
• SMS/text messages
• Email
• Voicemail
• Automated dialers (ATDS)
• Pre-recorded messages
• Ringless voicemail
• Call center agents
• Licensed insurance agents

Communications may occur for purposes including:

• Providing insurance quotes
• Assisting with applications
• Requesting additional information
• Verifying your identity
• Delivering policy updates
• Customer service
• Marketing or promotional content related to insurance products

2CONSENT IS NOT A CONDITION OF PURCHASE

Submitting your contact information does NOT obligate you to purchase a product, nor is consent required to get a quote or speak to an agent.

You may request information without consenting to automated communications by contacting us directly.

3TYPES OF COMMUNICATION YOU MAY RECEIVE

You may receive communications from:

• EternaTrust Insurance Group LLC
• ETI Services LLC (New York operations)
• EternaSure Insurance Services (California License #6017223)
• Licensed agents and representatives
• Third-party vendors assisting in communication delivery

Communications may include:

• Quote updates
• Application follow-ups
• Appointment scheduling
• Document requests
• Policy information
• Payment reminders
• Retention communications
• General support
• Marketing of insurance-related products

4USE OF AUTOMATED TECHNOLOGY

You agree that EternaTrust and its partners may use:

• Auto-dialers (ATDS)
• Artificial or prerecorded voices
• SMS delivery platforms
• Business phone systems
• Automated communication tools

These tools are used solely for insurance-related communications.

5SMS/TEXT MESSAGES

By providing your mobile number:

• You consent to receive SMS messages
• Message frequency may vary
• Message & data rates may apply
• SMS may be sent manually or via automated systems

Your mobile carrier is not liable for delayed or undelivered messages.

6HOW TO OPT OUT

You may revoke consent for communications at any time:

• Text “STOP” to unsubscribe from SMS
• Reply “STOP CALLING” for phone calls
• Email: Click here
• Contact customer support directly

Upon revocation:

• We will update our Do Not Contact (DNC) list
• You may still receive legally required communications (e.g., policy documents)
• Opt-out requests are processed promptly

7ACCURACY OF INFORMATION PROVIDED

You confirm that:

• You are the owner or authorized user of the phone number provided
• You are not submitting a number belonging to someone else
• Information submitted is accurate and truthful

Knowingly submitting false data violates these terms.

8THIRD-PARTY DISCLOSURES

EternaTrust may use trusted vendors to deliver communications.

These vendors must:

• Maintain confidentiality
• Follow data protection laws
• Use your number only for authorized purposes

We never sell, lease, or trade your phone number.

9DO NOT CALL (DNC) COMPLIANCE

EternaTrust complies with:

• National Do Not Call Registry
• State-level DNC rules
• Internal Do Not Call procedures

Even if your number is on a DNC list, consent you provide overrides the restriction until you revoke it.

10CONSENT FOR POLICYHOLDER COMMUNICATIONS

If you purchase a policy:

• EternaTrust may contact you regarding service-related matters
• These communications may occur even without TCPA consent
• This includes billing notices, policy updates, or required disclosures

These communications cannot be opted out of unless legally allowed.

11AGE REQUIREMENTS

You must be at least 18 years old to submit your information and give valid TCPA consent.

12CHANGES TO THIS DISCLOSURE

EternaTrust may update this Disclosure.

Changes become effective when posted.

13CONTACT INFORMATION

For communication preferences or TCPA-related questions:

EternaTrust Insurance Group LLC

Compliance Department: Click here