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Accessibility Department

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Accessibility Statement

(ADA Compliance)

Effective Date: 05-15-2025

EternaTrust Insurance Group LLC (“EternaTrust,” “we,” “our”) is committed to ensuring that our website, digital tools, and online services are accessible to all individuals, including people with disabilities.

We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Levels A and AA, as well as relevant requirements of the Americans with Disabilities Act (ADA). This Accessibility Statement outlines our efforts, ongoing improvements, and how users may request assistance.

1Our Commitment to Accessibility

EternaTrust is dedicated to:

  • Providing a website that is usable by everyone
  • Ensuring access to services regardless of disability
  • Implementing accessibility best practices
  • Removing barriers that prevent full participation
  • Offering alternative ways to obtain information or services

Accessibility is an ongoing effort across our entire digital experience.

2Accessibility Features of Our Website

Our website includes (or is actively implementing):

Keyboard navigation support

All functions can be accessed without a mouse.

Alt-text for images

Descriptive text for users who rely on screen readers.

Clear and consistent navigation

Predictability helps all users navigate easily.

Adjustable text size

Most browsers allow zooming without breaking functionality.

High-contrast readability

Text and backgrounds are selected to meet readability requirements.

Form labels and instructions

Interactive elements include labels for screen reader clarity.

Video captioning (where applicable)

Informational videos include captions.

Semantic HTML structure

Improves accessibility for assistive technologies.

3Ongoing Accessibility Efforts

EternaTrust is committed to:

  • Continually improving website accessibility
  • Regularly reviewing pages for compliance
  • Training staff on accessibility best practices
  • Utilizing third-party audits as needed
  • Updating features as standards evolve

Accessibility is a continuous, evolving effort—not a one-time update.

4Third-Party Content

Some pages may include links, tools, or embedded content from third parties. While we strive to ensure compatibility, EternaTrust cannot control or guarantee the accessibility of external websites or third-party tools.

5Requesting Assistance or Accommodations

If you experience difficulty accessing any part of our website or digital tools, we are here to help.

Please contact us:

EternaTrust Insurance Group LLC

We will work with you to:

  • Provide the information you need
  • Offer accessible formats
  • Assist with completing applications
  • Ensure a barrier-free experience

6Feedback About Accessibility

We welcome your feedback on how we can improve. You may send comments or suggestions to:

Subject Line: “Accessibility Feedback”

All feedback is reviewed promptly.

7Limitations & Disclaimer

We strive for full compliance, but:

  • Some legacy content may not meet current standards
  • Some tools may rely on third-party elements
  • Accessibility improvements may be ongoing

We appreciate your understanding as we continue to enhance accessibility for all users.

8Commitment to Equal Access

EternaTrust is committed to ensuring equal access to:

Insurance informationCustomer supportQuote toolsApplication processesPolicy resourcesCommunications

All individuals deserve a fair and accessible experience.

9Effective Date & Updates

This Accessibility Statement may be updated periodically to reflect:

    New technologies
    Updated standards
    Website enhancements
    Regulatory guidance

10Contact Information

For all accessibility-related concerns or requests:

EternaTrust Insurance Group LLC

Accessibility Department:

TruStage™ Advantage Whole Life Insurance is issued by MEMBERS Life Insurance Company. The insurance offered is not a deposit, and is not federally insured, sold, or guaranteed by any financial institution. Approval is based on your answers to the questions on the application and additional information we obtain from other sources. Product and features may vary and not be available in all states. Base Form Numbers: ICC20-WLMLIC & 2020-WLMLIC.

TruStage™ Simplified Issue Term Life Insurance is issued by CMFG Life Insurance Company. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by any financial institution. This is a term policy to age 80 that has premiums that increase when entering each five-year band: 25, 30, 35, 40, 45, 50, 55, 60, 65, 70, and 75. Approval is based on your answers to the questions on the application and additional information we obtain from other sources. Rates may be higher due to tobacco use. Product and features may vary and not be available in all states. Base Form Numbers for coverage under 100k: ICC16-A10a-039, A10a-039-2016 & over 100k ICC17-SIT-2, 2017-SIT-2.

TruStage™ Guaranteed Acceptance Whole Life Insurance is issued by CMFG Life Insurance Company. The insurance offered is not a deposit, and is not federally insured, sold, or guaranteed by any financial institution. Death benefit is limited the first 2 years of the policy and is limited to a return of 100% of premiums, plus 10%. Product and features may vary and not be available in all states. Base Form Numbers: ICC16-GAWL & 2016-GAWL.

TAWL2, GAWL, SIT1, SIT2-8658941.1-1225-0128